Refund Policy

Last updated: March 11, 2024

1. Digital Product Refunds

Due to the nature of digital products, all sales are final and non-refundable once the download link has been provided.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

• Technical issues preventing download access
• Duplicate purchases
• Product not as described

3. Refund Process

To request a refund:

• Contact us within 24 hours of purchase
• Provide your order number
• Explain the reason for the refund request

4. Processing Time

Approved refunds will be processed within 5-7 business days to the original payment method.

5. Exceptions

No refunds will be issued for:

• Downloaded digital products
• Requests made after 24 hours of purchase
• Change of mind

6. Contact Information

For refund requests, please contact:

Email: support@itsecureserve.com

WhatsApp: +44 7848 175358